Skip to main content

Terms & Conditions

These terms and conditions are designed to provide clarity in how The Shoe Lounge (Whare Hu O Huhana Limited) conducts business with our customers, both at our physical store at 16 Grey Street, Tauranga, New Zealand and on line through our e-store (theshoelounge.nz).

When you visit our sites (either physically at our premises or electronically via our e-store), you acknowledge that you have read and agree to the terms described here. If you do not agree to the terms described here we will be unable to supply you at this point in time, but should you reconsider and agree to how we operate, The Shoe Lounge will welcome your custom.

The Shoe Lounge operates in New Zealand and as such we use New Zealand currency when receiving payment both at our premises and in our e-store. We conduct our business in accordance with the laws of New Zealand.

Products & Payment

The Shoe Lounge sells products from our premises and through our estore. Our products are added to and/or removed from our inventory system from time to time. This inventory is the same for both our physical premises and our e-store and we make every effort to keep the information up to date and accurate.

Products may be ordered, paid for, and collected in person at our premises, or remotely through our e-store (theshoelounge.nz) which also arranges for delivery to be made. Prices are quoted including Goods and Services Tax. Prices may increase or decrease from time to time. The Shoe Lounge offers a variety of payment methods including cash, credit/debit cards and Eft-Pos. Paying using cash is only available at our premises. Please refer to our e-store for current payment options.

When you place an order with us either in person at our premises or via confirmation at our e-store checkout, you are making an offer to buy product from The Shoe Lounge. By taking your payment The Shoe Lounge accepts your order.

E-Store

Using our online e-store to place your order is an efficient way to get the products you need from The Shoe Lounge and we hope you find it useful. There are a few things you should be aware of when using the e-store such as we exclude all liability for losses you (or anyone else) may have incurred relating to the e-store including, but not limited to errors, mistakes or inaccuracies; acting, or failing to act, on any information contained in the e-store; and any interruption to or unavailability of the estore.

Some pages in the e-store use “cookies” which are small files that the site places on your hard drive for identification purposes. If you are not familiar with “cookies” or their purpose please contact your IT professional before continuing to use The Shoe Lounge e-store.

If you have ordered online through our e-store we will send you an e-mail to confirm that we have received your order and payment.