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Privacy Policy

This Privacy Policy details how The Shoe Lounge (Whare Hu O Huhana Limited) maintains your privacy and handles your personal information.

Collection of Information

The Shoe Lounge collects personal information, which is necessary to conduct business with you, including your name, email address, phone number, and address (if required). We use this information to –

  • identify you to provide better customer service
  • perform authorised transactions with you
  • keep you informed about our promotions and events
  • carry out our legal obligations
Personal Information

If you believe the personal information The Shoe Lounge is holding about you is incorrect you can contact us at hello@theshoelounge.nz to make it right.

Use and disclosure of your Information

By using our website, emails, making enquiries and orders, you agree that The Shoe Lounge may use and disclose your personal information and the information you supply in any way necessary for us to do business together- such as product promotion and client support as well as for secure access to The Shoe Lounge e-store.

The information you provide is stored in The Shoe Lounge database and used by us in accordance with this Policy. We will not share this information in a way that identifies you as an individual without your express permission. The Shoe Lounge will otherwise only release account and other personal information only when release is required by law.

We will take all reasonable steps to protect your personal information from misuse – by using our e-store, emails, making enquiries and orders, you acknowledge that security of transmission of data by internet can never be guaranteed. To the extent permitted by law, you agree we will not be liable for any direct or indirect damage/loss if any third party gains unauthorised access to your information.

Promotions

The Shoe Lounge may use the information we hold about you to make contact to inform you about promotions. If you decide you do not wish to participate in this direct marketing activity you may notify us at any time to cease by unsubscribing.

Financial Transactions

The Shoe Lounge protect your credit card information by using a secure website which encrypts your information when transmitted over the Internet. We do not hold your credit card details and these cannot be accessed by us.

Cookies

Some pages in the e-store use “cookies” which are small files that the site places on your hard drive for identification purposes. If you are not familiar with “cookies” or their purpose please contact your IT professional before continuing to use The Shoe Lounge e-store.

Third-Party Links

Our e-store may from time to time contain links to a third-party sites to enhance the member experience. We encourage you to review the policies of such third-party sites before using them.